Careers at Joinas Sacco

TELLER (1 POST)

Key Roles

The successful candidate will be responsible for:

1. Receiving, verifying, and accurately posting members' cash and cheque deposits over the counter.
2. Processing and posting loan repayments into members' loan accounts.
3. Processing cash withdrawals upon positive member identification and confirmation of sufficient account balances.
4. Maintaining teller cash holdings within the approved limits and in accordance with the Society's policies and procedures.
5. Maintaining accurate and up-to-date records of all daily cash transactions.
6. Ensuring the safe custody of cash, documents, and other valuables before handing them over to the designated custodians.
7. Ensuring compliance with Know Your Customer (KYC), Anti-Money Laundering (AML), and all internal policies and procedures.
8. Handling member information with the highest level of confidentiality and ensuring compliance with the Data Protection Act, 2019, and the Sacco's data protection and privacy policies.
9. Reconciling daily cash transactions and surrendering any excess cash above the authorized teller limit to the Treasury.
10. Processing and accurately posting agency banking transactions, including M-Pesa and other payment channels.
11. Performing any other duties as may be assigned by the Supervisor from time to time.

Qualifications and Experience

1. A Diploma in Banking, Finance, Accounting, Business Administration, Cooperative Management, or CPA Part I or II or its equivalent.
2. A Bachelor's degree in Commerce, Finance, Accounting, Economics, Business Administration, or a related discipline will be an added advantage.
3. At least one (1) to two (2) years' experience in a teller, cashier, customer service, or banking environment.
4. Experience in a Sacco, microfinance institution, or commercial bank will be an added advantage.

Required Competencies

• High integrity, honesty, and professionalism.
• Excellent customer service and interpersonal skills.
• Strong communication and organizational skills.
• Accuracy, attention to detail, and good numerical skills.
• Proficiency in computer applications and core banking systems.
• Ability to work under pressure and meet strict deadlines.
• A strong team player with a positive attitude.

Application Procedure

Interested and qualified candidates should submit their application letter, detailed curriculum vitae, National ID, copies of academic and professional certificates, and contacts of three (3) professional referees addressed to:

Alternatively, applications may be:

• Emailed to hr@joinassacco.com
• Hand-delivered to our offices located at Kanja House, Banana.

Interested candidates should submit their applications by 12:00 noon on Wednesday, 12^th August 2026.

Applicants are required to indicate their current and expected salary in the application letter.